Center Associate

Center Associate

Job Summary of Center Associate:

This role provide exceptional customer service, process shipments, and operate print and office equipment. This role involves assisting customers with product and service inquiries while ensuring efficient operations in a fast-paced environment.

Job Duties and Responsibilities of Center Associate:

• Deliver outstanding customer service to walk-in customers and phone inquiries.
• Provide expert guidance on shipping options and solutions.
• Operate copiers, fax machines, binding equipment, laminators, and point-of-sale devices.
• Process packages for local, national, and international courier shipments.
• Stay updated on product offerings, alternative solutions, and industry trends.
• Ensure a clean, organized, and safe working environment.
• Assist with additional tasks as assigned.

Qualifications and Experience of Center Associate:

• High school diploma or GED required.
• Previous retail sales or customer service experience preferred.
• Strong computer skills, including proficiency in Microsoft Office and Adobe Suite.
• Excellent verbal and written communication skills.
• Outstanding phone etiquette and active listening skills.
• Reliable, responsible, and quick to learn.
• Able to lift 40+ pounds.

Benefits of Center Associate:

• Competitive pay based on experience.
• Medical, dental, and vision insurance options.
• Paid time off and holiday pay.
• Professional development and growth opportunities.
• Employee discounts on products and services.

About UPS:

UPS is trusted provider of retail and shipping solutions, we specialize in offering top-tier customer service and iovative business support. Our team values professionalism, efficiency, and a commitment to excellence, fostering a collaborative and engaging workplace environment.

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